Document Management Systems

Business Challenges

A large company needed a document management system to have the automated control of electronic documents. Due to the number of documents available, the many different locations of the documents and the varied used for those documents, there was a need to organize and manage them in a common manner system-wide.

System functionality

We approached this system implementation in two phases. The first phase is standard document management with workflow, a system of controlled documents with controls on document access, creation and modification. Phase I would add document imaging to the system, a process to add paper documents to a searchable system for easy retrieval and for archival purposes.
Technical documentation, for increase quality, was done with Rational Unified Process standards accordance. We decided to develop the Web-based system. .NET was chosen as the technology. The final product is 3d-tier system, capable of complex distributed industrial-scale processing utilizing .NET technology, highly customizable and fully reusable.

The key benefits of the DMS:
Improved efficiency - automation of many business processes results in the elimination of many unnecessary steps.
Better workflow control - improved the management workflow of document changes. Improved customer service - consistency in the processes leads to greater predictability in levels of response to customers.
Flexibility - software control over processes enables their re-design in line with changing business needs. The system does not require any additional software for the customer.

Summary

The system makes it easier for the document providers to maintain their documents. The main benefit is to the users of the system, allowing them to find relevant information quickly, update information as needed, and in certain cases, to be notified of changes to important documents.

The full range of functions that DMS performs includes document identification, storage and retrieval, tracking, version control, workflow management, and presentation.

Used languages & Technologies

• Visual Studio 2003
• Framework 1.1 SDK
• Rational XDE 2003
• AutomatedQA TestComplete 3
• AutomatedQA AQTime .NET 2
• MS SQL Server 2000